Policies
The documents covering what we do with your information, what this site is and what it stores, how an engagement with us runs, how payments and refunds work, and what we email you. Written to be read.
Each policy shows its own date
Privacy PolicyWhat personal information we collect, why we hold it, how long we keep it, who else sees it, and the rights you have over it.Read itTerms of ServiceThe terms on which this website and your account are offered, what the content on it does and does not amount to, and who owns what.Read itCookie PolicyWhat this site stores in your browser, what third-party services it loads, what each is for, and how to clear it.Read itClient Engagement PolicyHow a project starts, what each side is responsible for, what is included, who owns the work, what we cannot promise, and how an engagement ends.Read itPayments and Refunds PolicyHow deposits and invoices work, how you pay, what happens when you pay late, and when money is returned.Read itMessages and Reminders PolicyWhat we email you, when, why, and how to switch each kind off.Read it